Shipping
Our primary business is getting the merchandise, our valued customers choose, safely to their door. Therefore we ship daily, which keeps orders moving quickly, to help earn your respect.
Orders received after 12 pm PT may not ship until the next business day. Please be sure you have provided day time contact information. If we cannot reach you the shipping of your package may be delayed. Oversized or heavy items may incur additional Express (air) Shipping charges.
We ship via UPS in the lower 48 United States.
International Buyers are responsible for any fees relating to customs, or brokerage, upon delivery, as well as taxes, for actual price of merchandise, if applicable. If your country is not showing up in checkout, contact us, we may authorize to add it.
The more you buy, the more you'll save on shipping. Rates are combined on multiple item purchases. Our checkout system will automatically calculate one low shipping rate for all items in your Shopping Cart based on the number of packages, their weights, and sizes, as well as the delivery region relative to our warehouses in the states of Washington and California.
Some items, because of their size or fragile nature, must be shipped separately, and therefore, we will utilize a separate shipping rate.
Business Terms
Privacy Your privacy is paramount. Please see our complete Privacy Statement.
Secure Shopping You can shop at www.nauticaldecorstore.com online with confidence. We never store your credit card information. We have partnered with Authorize.Net to offer safe and secure 128-bit SSL credit card and electronic check transactions for our customers. Security Statement.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
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128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
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Industry leading encryption hardware and software methods and security protocols to protect customer information.
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Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
www.nauticaldecorstore.com is registered with the Authorize.Net Verified Merchant Seal program.
INSURANCE for Shipping We always ship items with insurance, so have included these costs into shipping for best practice and peace of mind.
PAYMENT Methods Designate your preferred payment and shipping methods in the Authorize.Net 128 bit ecrypted security checkout. We accept Visa, Mastercard, AMEX. Checks, whether personal, business, cashier's or money orders are cheerfully accepted as well.
We love our customers abroad, however we do not accept money orders (checks) drawn on Non-U.S.A. banks. All pricing and funds are in $U.S. PayPal is also accepted by special request.
QUANTITY PRICING If you need merchandise in quantity, please call Scott direct on 509.663.2868. He will be happy to extend you a discount based on the volume you require.
SALES TAX Only shipments being delivered to WA State, regardless of where billing address is located, will be charged 8% sales tax. Tax is based on amount of merchandise only; not the shipping portion.
DAMAGED PACKAGES which appear to be damaged should be refused at the time of delivery. Please e-mail us at sales@nauticaldecorstore.com or call us at 1-866-653-5033 in case of damaged shipments.
Out of Stock Items It is the intention of Nautical Decor Store to have every advertised item in stock. Occasionally, however due to unforeseen circumstances, an item may not be available for purchase. In the event that this occurs, our customer service department will work with you in any way possible to ensure your satisfaction.
GUARANTEE: RETURNS & EXCHANGES Worry free transactions. We found that when your experience is easy and satisfying you'll tend to come back, and refer others.
If you are not completely satisfied, we accept returns for an exchange, store credit, or refund less S/H. Send any unsatisfactory item within 30 days of the purchase date for credit or exchanges. You are responsible for freight back to our warehouses. With returns just include a copy of your payment and an explanation of whether you want a refund or exchange. Bulk orders may be subject to a 15% restocking fee. Have questions? Need help? Call direct on 509-663.2868. Ask for Scott.
Navigation of our Site
On the left you will find all of our products laid out in a table of contents fashion.
First are the “main product” categories. By clicking the desired category you will see all products of that nature listed that we provide. When hovering over some of the categories, if appropriate, you will see sub-categories. This refines the list of items to more suit your preference.
On the top you will find all the non-shopping root pages of the website;
- Home leads you to the front page of the website
- About Us explains who we are and why we do what we do
- Testimonials provide interesting feedback from a few of our customers
- Ship's Log More detailed product information, facts and trivia
- Contact Us provides all the information you will need to reach us for any reason
- S.O.S. this page, strives to provide answers to your questions
On the bottom you will find those same root pages as well as the following;
- Privacy Statement explains how we use any information collected from customers
- Nautical Terms is a fun page with useful and entertaining phrases
- Sitemap will show you everything our site offers on one page
When viewing a specific product, click the text link below the image, (not the image itself) for an expanded view of the image.
The “Featured” and “On Sale” categories to the left and displayed to the right on the majority of the pages provide instant access to new, limited supply, or advertised items giving you great savings.
BUY WITH CONFIDENCE.
Nautical Decor Store for reproduction vintage-looking handcrafted 3D signs, sporting and nautical decor. Executive gifts, brass clocks, telescopes, diving helmets, ship's wheels, brass bells, restaurant menu boards, yard lighthouses, nautical tables and much more!
Feel confident that you are choosing the right company to provide you excellent service and products. We strive to be honest and trustworthy in all aspects of our lives. The "compass" we use to guide our business stems from our faith in the Holy Bible.